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The 3 Main Reasons Why ‘AR Wayfinding’ Won’t Work in Hospitals (today).
Point of View (POV) Ralph Michels Point of View (POV) Ralph Michels

The 3 Main Reasons Why ‘AR Wayfinding’ Won’t Work in Hospitals (today).

AR wayfinding is a total hype, just like Blue Dot indoor navigation was in 2014. With the combination of platforms like PTC Vuforia, Unity, Mapbox, Matterport, ARKit, etc., creating a simple AR wayfinding application is easy. Social Media is full of mockups, demos, and even some real-life deployments of AR wayfinding. Admittedly, it looks impressive, but supporting wayfinding is more than just projecting a few AR elements on a straightforward path.

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15 Common Mistakes / Blunders in Wayfinding Design in Healthcare
Point of View (POV) Ralph Michels Point of View (POV) Ralph Michels

15 Common Mistakes / Blunders in Wayfinding Design in Healthcare

ince there are hardly any opportunities to test wayfinding design as a system within a hospital, innovation is slow.

This means we keep making the same mistakes, because if you do what you always did, you'll get what you always got.

When you see paperwork, you can be sure something is wrong. But if you look closer and notice the following things, you know something isn’t right either. 😊

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How to Select the Right Digital Wayfinding System for Your Patients
Point of View (POV) Ralph Michels Point of View (POV) Ralph Michels

How to Select the Right Digital Wayfinding System for Your Patients

We regularly engage in discussions with hospitals that have recently discovered the added value of digital wayfinding.

Once a hospital has gathered internal support to seriously explore the implementation of a mobile wayfinding system, the real search begins. People have seen all sorts of claims on social media, making it difficult to make the right decisions. So, what should you be looking for, and how do you make proper comparisons?

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Accessibility Manager, the Critical Need for Better Hospital Wayfinding
Point of View (POV) Ralph Michels Point of View (POV) Ralph Michels

Accessibility Manager, the Critical Need for Better Hospital Wayfinding

Patient wayfinding consistently ranks as number six on the priority list, year after year. Action is only taken when things get out of hand.

The issue is that it's not a visibly urgent problem – there's no 'blood flowing through the streets'. It's hard to measure the exact costs associated with compromised patient wayfinding, making it easy to turn a blind eye. Yet, it's estimated to amount to hundreds of thousands annually (Zimring, 1990).

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Exploring Bicycle Navigation Techniques in Hospital Settings
Point of View (POV) Ralph Michels Point of View (POV) Ralph Michels

Exploring Bicycle Navigation Techniques in Hospital Settings

Sometimes I wonder if we should try something completely new to guide patients through hospitals using signage. Look at how wayfinding for recreational cyclists works in the Netherlands, for example. All cycling paths are modeled as a network with nodes and connections between them. This makes it incredibly easy for people to find their way.

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