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Creating Effective Wayfinding Tools Requires Understanding of Spatial Cognition
Wayfinding is a complex process. We need to understand the underlying cognitive processes in order to create the right tools to help people navigate unfamiliar environments in a simple and effective way. Often, we develop solutions that address a non-existent problem because we do not fully grasp where the true wayfinding issue lies. We will illustrate this with an example: finding your way in a supermarket or a DIY store.
15 Common Mistakes / Blunders in Wayfinding Design in Healthcare
ince there are hardly any opportunities to test wayfinding design as a system within a hospital, innovation is slow.
This means we keep making the same mistakes, because if you do what you always did, you'll get what you always got.
When you see paperwork, you can be sure something is wrong. But if you look closer and notice the following things, you know something isn’t right either. 😊
How to Select the Right Digital Wayfinding System for Your Patients
We regularly engage in discussions with hospitals that have recently discovered the added value of digital wayfinding.
Once a hospital has gathered internal support to seriously explore the implementation of a mobile wayfinding system, the real search begins. People have seen all sorts of claims on social media, making it difficult to make the right decisions. So, what should you be looking for, and how do you make proper comparisons?
Confusing Terminology and Patient Wayfinding
Confusing terminology is one of the reasons why people get lost in hospitals (Mollerup, 2009). There are ways to reduce complexity, but somehow we manage to stir in new ones…