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Designing for Patient Wayfinding is #phygital and #digitalfirst
Point of View (POV) Ralph Michels Point of View (POV) Ralph Michels

Designing for Patient Wayfinding is #phygital and #digitalfirst

It’s mind-boggling to see that the majority of hospitals are still stuck in 1988 when it comes to Patient Wayfinding...

Today's patients expect a retail-like experience, characterized by effective, personalized, and empathetic communication. In virtually every survey, patients consistently express the need for better information regarding the physical patient journey.

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Unveiling Eyedog 3.0
News Ralph Michels News Ralph Michels

Unveiling Eyedog 3.0

As the new year approaches, we're excited to unveil version 3.0 of the Eyedog Wayfinding platform. 🎉

This update is more than a mere enhancement of the navigation interface; it introduces our groundbreaking 𝗣𝗮𝘁𝗶𝗲𝗻𝘁 𝗔𝗽𝗽𝗼𝗶𝗻𝘁𝗺𝗲𝗻𝘁 𝗙𝗿𝗮𝗺𝗲𝘄𝗼𝗿𝗸.

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In a hospital organization, where should Wayfinding be incorporated?
Point of View (POV) Ralph Michels Point of View (POV) Ralph Michels

In a hospital organization, where should Wayfinding be incorporated?

Wayfinding is a complex challenge as it involves many different areas, not only in research but also in daily operations. Which hospital department is best suited to embed Wayfinding ?Wayfinding Design is an interdisciplinary field that draws on various areas such as cognitive science, neuro psychology, architecture, industrial design engineering, HCI, computer science, and mathematics to enhance its design.We also see hospital organizations often struggle to embed Wayfinding in their departments as it works cross-functionally. 𝙒𝙝𝙤 𝙣𝙚𝙚𝙙𝙨 𝙩𝙤 𝙩𝙖𝙠𝙚 𝙩𝙝𝙚 𝙡𝙚𝙖𝙙?

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